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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Roberta Gonzales-Gregg

Roberta Gonzales-Gregg

August 12, 2026

5  out of  5
rating by Roberta Gonzales-Gregg
"Jessica and staff have always been friendly and helpful with our insurance needs. Chris Yoon went the extra mile to secure a reimbursement for roadside assistance, then called me to make sure the process was completed to my satisfaction…great work State Farm team !"
We responded:
"Roberta, thank you for your wonderful review! I'm glad to hear that our team, especially Chris, could assist you with your roadside assistance reimbursement. We always strive to go the extra mile for our customers, and it's great to know that you are satisfied with our service. If you ever need anything else, don't hesitate to reach out.

- Jessica McArdle"
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Joobs

August 12, 2026

5  out of  5
rating by Joobs
"Linda has been very helpful. Anytime I have sent a message they have responded within a short period of time and have been always helpful. Linda is caring and has directed me towards the plan that I actually needed, nothing extra. I highly recommend."
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Eli Perez

August 12, 2026

5  out of  5
rating by Eli Perez
"I’m so please with the Berkeley Office! Everyone who answers the phone is so friendly and helpful and will follow up to make sure everything is understood. I highly recommend this company, even my 19 year old found it easy to call in his first tow service."
We responded:
"Thank you for your kind review, Eli! Happy to hear about your positive experience with my office. Thank you for being a State Farm customer! - Jessica McArdle "
Profile photo of Zen Wang

Zen Wang

August 11, 2026

5  out of  5
rating by Zen Wang
"Chris Yoon has taken care of my policy for about a year now and has excellent service."
We responded:
"Thank you for your kind review, Wang! Chris is great at taking care of customer needs and happy to hear this was your experience! Thank you for being a State Farm customer! - Jessica McArdle "
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Nancy Manheim

August 11, 2026

5  out of  5
rating by Nancy Manheim
"I have had a wonderful experience with Linda at the State Farm Berkeley branch. She is very responsive and wonderful to work with. I especially appreciate working with a person rather than AI."
We responded:
"Thank you so much for your kind review, Nancy! Our goal is to make sure our customers know we are ready and available to help with all your insurance needs. Thank you for sharing your experience and thank you for being a State Farm customer! - Jessica McArdle "
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Jim G. Kahn

August 11, 2026

5  out of  5
rating by Jim G. Kahn
"olanda is terrific. I recently had a deductible to cover for windshield damage on a rental car on vacation. Yolanda promptly answered my questions, confirmed coverage, and provided instructions on how to proceed. She made the insurance process understandable. I'm happy with my State Farm policy, in no small part due to Yolanda's great help."
We responded:
"Thank you so much for your kind review, Jim! We are happy to make insurance easy and seamless for all customers. Thank you for being a State Farm customer! - Jessica McArdle "
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A J

July 24, 2026

5  out of  5
rating by A J
"Super upbeat, timely, and reliable service from the Berkeley branch! Linda has been an *amazing* help!"
We responded:
"Thank you so much for the kind review, AJ! We appreciate your feedback and thank you for being a State Farm customer! "
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Kenji Spencer

July 23, 2026

5  out of  5
rating by Kenji Spencer
"Linda did great work for me. I look forward to working with her in the future."
We responded:
"Thank you for the kind review Kenji! Linda is fantastic at what she does and happy to hear about your experience! Thank you for being a State Farm customer! - Jessica McArdle "
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Z Ren

July 23, 2026

5  out of  5
rating by Z Ren
"Great service from Linda and Jessica. Thanks!"
We responded:
"Thank you so much for your kind review Z! Thank you for sharing your experience with my office! Thank you for being a State Farm customer- Jessica McArdle "
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Matthew Beach

July 22, 2026

5  out of  5
rating by Matthew Beach
"Wonderful people. Wonderful service. Our agent, Chris Yoon, was so kind and helpful. It's people like this that make Berkeley a lovely place to live!"
We responded:
"Thank you for your kind review Matthew! Chris is excellent at taking care of our customers insurance needs. Thank you for trusting this office and thank you for being a State Farm customer! - Jessica McArdle "
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Blayne Wittig

July 21, 2026

5  out of  5
rating by Blayne Wittig
"I had such a great experience working with her. She was kind, responsive, and genuinely took the time to answer my questions and make sure we got the best rate possible through a multi-car policy. I would definitely recommend her!"
We responded:
"Thank you so much for the kind review Blayne! We strive for customer service excellence and glad to hear this was your experience. Thank you for being a State Farm customer! - Jessica McArdle "
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Kevin McCambridge

July 17, 2026

5  out of  5
rating by Kevin McCambridge
"Very detailed, knowledgeable and responsive! They have multiple ways to connect outside of the app with almost immediate human interaction. In person, text, phone or app. They meet you where you are and what is convenient."
We responded:
"Thank you so much for your kind review, Kevin! We are happy to hear about your experience- we want to make sure customers have several avenues to connect with us! Thank you for being a State Farm customer! - Jessica McArdle "
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Martha Geschwitz

July 13, 2026

5  out of  5
rating by Martha Geschwitz
"This agency is great. They always reply promptly to my queries and are very helpful and friendly."
We responded:
"Thank you so much for sharing your experience with my agency and your kind review, Martha! - Jessica McArdle "
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Hana Dan-Cohen

July 9, 2026

5  out of  5
rating by Hana Dan-Cohen
"We’ve known Yolanda Allen-Hill for many years, and over time she became our go-to person in all matters of insurance. She is unfailingly knowledgeable, dependable, pleasant and full of good will."
We responded:
"Thank you for your thoughtful review! Building lasting relationships like ours is exactly why we love what we do here. Thank you for trusting us with your insurance needs! - Jessica McArdle "
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Michael Mansfield

July 3, 2026

5  out of  5
rating by Michael Mansfield
"Yolanda has been working with Randy and me for 20+ years. She delivers personalized, joyful, story-filled, quick, and fun service. This week she helped us with a car repair and made the process seamless -- pre-, during-, and post-process help. It is a joy to work with Yolanda on all things insurance related. Thanks so much. Randy and Michael"
We responded:
"Thank you so much for sharing your experience, Michael! Yolanda will be thrilled to see this! Glad she was able to make your claim experience smooth from start to finish. Thank you for being a State Farm customer! - Jessica McArdle "
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Vanessa Olona

July 1, 2026

5  out of  5
rating by Vanessa Olona
"Jessica was patient and communicative as I considered different options for life insurance. She was thoughtful in how she responded to my inquiries, and always seemed dedicated to making my experience as pleasant and productive as possible. I’m appreciative of her attention to detail."
We responded:
"Thank you so much for your kind review, Vanessa! We are glad we could help you feel confident and informed while weighing your life insurance options. We appreciate you sharing your experience and thank you for being a State Farm customer! - Jessica McArdle "
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Susan R Whitman

July 1, 2026

5  out of  5
rating by Susan R Whitman
"Linda Nguyen-Cheung at Jessice McCardle's office is very helpful and efficient. She quickly insured my new automobile and responded with information I needed on comparing different deductibles on our cars. The customer service and responsiveness are reasons I stay with this office and State Farm."
We responded:
"Susan, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Alexandra Sorgi

June 30, 2026

5  out of  5
rating by Alexandra Sorgi
"Linda was so helpful and really attentive with all my insurance questions and concerns. Great service!"
We responded:
"Thank you for the kind review, Alexandra! Linda is amazing at making sure our customers receives quality service! Thank you for sharing your experience with us and thank you for being a State Farm customer! - Jessica McArdle "
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Edo Gould

June 24, 2026

5  out of  5
rating by Edo Gould
"Very helpful and responsive, the way customer service should be."
We responded:
"Thank you so much for your kind review, Edo! Glad to hear my office has been helpful and responsive. Thank you for being a State Farm customer ♥️ - Jessica McArdle "
Profile photo of Peter Gartenberg

Peter Gartenberg

June 15, 2026

5  out of  5
rating by Peter Gartenberg
"Linda Nguyen-Cheung responded immediately to my inquiry. She provided me with exceptional assistant. Great service attitude with excellent guidance to complete the four different processes required to get my account updated and customized for my needs. Linda made my entire State Farm Insurance experience wonderful. Thanks Linda!"
We responded:
"Thank you for your kind review, Peter! Linda is excellent in taking care of our customers needs. Happy to hear that this was your experience. Thank you for being a State Farm customer ♥️ - Jessica McArdle "
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Scott McLean

June 10, 2026

5  out of  5
rating by Scott McLean
"Quick and helpful with prompt, ongoing support whenever needed. Bethany was specifically helpful."
We responded:
"Thank you so much for your kind review, Scott! Bethany is a rockstar at what she does and makes sure she provides quick and efficient service to all customers. Happy to hear that this was your experience ♥️ - Jessica McArdle "
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Noushi

June 2, 2026

5  out of  5
rating by Noushi
"I was helped by Bethany at Jessica’s office
All went smooth."
We responded:
"Thank you for your kind review, Noushi! We are pleased to hear that your insurance needs went smoothly. Thank you for trusting us! - Jessica McArdle "
Profile photo of Kimberley Gregg

Kimberley Gregg

June 2, 2026

5  out of  5
rating by Kimberley Gregg
"Yolanda is the best, I've worked with her for years, her responses are always lightening fast, clear, friendly and helpful!"
We responded:
"Thank you for the kind review, Kimberly! Yolanda is great at serving our customers needs. Thank you for being a loyal customer! - Jessica McArdle "
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Thomas Hall

May 29, 2026

5  out of  5
rating by Thomas Hall
"Very satisfied with the customer service, flexibility, attention to detail and punctuality they show consistently!"
We responded:
"Thank you so much for your kind review, Thomas! We aim to provide consistent and punctual service all the time with every customer, happy that this has been your experience with us. Thank you for being a State Farm customer! - Jessica McArdle "
Profile photo of Alice Shen

Alice Shen

May 29, 2026

5  out of  5
rating by Alice Shen
"Yolanda was empathetic, professional, and efficient with lowering my car insurance rate!"
We responded:
"Thank you Alice for your kind review! Glad to hear we had options for you and your insurance needs, Yolanda is great at providing solutions for all. Thank you for being a State Farm customer! - Jessica McArdle "