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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richelle Scales

Richelle Scales

August 21, 2025

5  out of  5
rating by Richelle Scales
"Jessica and Linda are the dream team in the world of insurance. I’m so thankful to do business with State Farm as their customer service is consistently outstanding. They offer great coverage at affordable rates, and have given me peace of mind when I needed assistance with claims. I highly recommend!"
We responded:
"Thank you, Richelle! I'm happy to hear that we have provided you with such outstanding service and peace of mind. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! - Jessica McArdle"
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Christine Doughty

August 19, 2025

5  out of  5
rating by Christine Doughty
"Linda and Yolanda are the best. Who knew that paying your insurance premium by phone would put you in a good mood for the rest of the day?"
We responded:
"Christine, thank you for your wonderful feedback! I'm so happy to hear that Linda and Yolanda made your day brighter while assisting you with your insurance premium. Our team is dedicated to providing a positive experience, and your kind words mean a lot to us. If there's anything else we can do for you, just let us know! - Jessica McArdle"
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Allan Zabel

August 15, 2025

5  out of  5
rating by Allan Zabel
"Yolanda Allen has been assisting my wife and me with our eight insurance policies for many years. Yolanda has always been extremely helpful and responsive. In addition, she has always been very good natured. We highly recommend Yolanda, especially during these turbulent times in the insurance industry in California."
We responded:
"Thank you for your feedback, Allan! We're glad Yolanda has been a valuable resource for you and your wife. She is a wonderful part of the team. We appreciate your recommendation and are here for any future assistance. Let us know if you need anything else! - Jessica McArdle"
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Cyndi Berck

August 13, 2025

5  out of  5
rating by Cyndi Berck
"Linda was very helpful in navigating a transition to another state."
We responded:
"Thank you, Cyndi! I'm happy to hear that Linda was able to assist you with your transition to another state. Our team is dedicated to making such processes as smooth as possible. If you need any further assistance, feel free to reach out! - Jessica McArdle"
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Gabriela Oliveira

July 31, 2025

5  out of  5
rating by Gabriela Oliveira
"Linda has been an outstanding insurance agent! She’s always kind, professional, and incredibly responsive. Whether I have questions about my policy, need to make changes, or just want to better understand my coverage, she takes the time to explain everything clearly. I truly appreciate her honesty, patience, and the care she shows in every interaction. It’s rare to find someone so reliable and easy to work with — I highly recommend her to anyone looking for excellent service and peace of mind."
We responded:
"Gabriela, thank you for your wonderful feedback! I'm happy to hear that Linda has been providing you with such excellent service. Her dedication to being kind, professional, and responsive truly reflects our commitment to our customers. If there's anything else we can assist you with, please feel free to reach out. Thanks for choosing us! - Jessica McArdle"
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Maria K.

July 25, 2025

5  out of  5
rating by Maria K.
"I've previously left a review for this office and for Yolanda in particular who has helped us out so much over the years. We also just worked with Linda for the first time, and she was also extremely helpful and responsive to our questions and needs. We are very grateful for the excellent staff who have taken care of our various insurance needs for many years!"
We responded:
"Thank you for your review, Maria! I'm so happy to hear that both Yolanda and Linda have been able to assist you with your insurance needs. Our team is dedicated to providing excellent service, and it's wonderful to know we've been able to support you over the years. Let us know if there's anything else we can do for you! - Jessica McArdle"
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Stan Weisner

July 21, 2025

5  out of  5
rating by Stan Weisner
"Great service. Always promp, informed, and friendly."
We responded:
"Thank you for your review, Stan! I'm happy to know that you enjoyed working with our office. Your satisfaction is important to us. Let us know if there's anything else we can assist you with! - Jessica McArdle"
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Paul Sniderman

July 18, 2025

5  out of  5
rating by Paul Sniderman
"Contacted Chris; immediate response; could not have been more helpful or reassuring."
We responded:
"Paul, thank you for your review! I'm happy to hear that Chris was able to assist you. If you need anything else, feel free to reach out! - Jessica McArdle"
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Joe Seraphin

July 16, 2025

5  out of  5
rating by Joe Seraphin
"Great outfit, the people at this agency have done an excellent job of taking care of me. 10/10. Be kind. Peace and Love."
We responded:
"Thank you, Joe! I'm happy to hear that you've had such a positive experience with our team. Your kind words mean a lot to us. If there's anything else we can do for you, just let us know. Peace and love! - Jessica McArdle"
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Shan Vicencio

July 11, 2025

5  out of  5
rating by Shan Vicencio
"It has been such a treat having State Farm taking care of our home and auto needs to many years now and a special thank you to LINDA for always making sure are needs are met - Highly recommend this team !"
We responded:
"Thank you, Shan! I'm happy to hear that you've enjoyed our service for your insurance needs over the years. Linda is indeed a valuable part of our team, and I’m glad she’s been able to assist you so well. We appreciate your recommendation! If you ever need anything else, feel free to reach out. - Jessica McArdle"
Profile photo of Leslie Smith

Leslie Smith

July 11, 2025

5  out of  5
rating by Leslie Smith
"i, too, am a Steve Bauer client. I want to commend Linda Nguyen for above and beyond! Thanks for being my agent and staying with Jessica!"
We responded:
"Thank you, Leslie! I'm so happy to hear about your positive experience with Linda Nguyen. We're grateful to have her on our team and appreciate your continued business with us. If there's anything else we can do for you, just let us know! - Jessica McArdle"
Profile photo of Thomas Matoff

Thomas Matoff

July 10, 2025

5  out of  5
rating by Thomas Matoff
"I had an excellent experience with this office - smooth, no hassles, very helpful in every respect. Highly recommended."
We responded:
"Thank you for your review, Thomas! I'm happy to know that you had such a smooth and hassle-free experience with our office. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out! - Jessica McArdle"
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Sparkle Foundation Inc.

July 10, 2025

5  out of  5
rating by Sparkle Foundation Inc.
"Jessica McArdle and her team at State Farm are an absolute dream to work with! From the moment you walk through the door (or call in), you feel like you're being taken care of by someone who truly cares. Jessica takes the time to explain coverages in a way that actually makes sense — no jargon, no pressure, just solid advice and exceptional service. She’s responsive, thorough, and genuinely committed to making sure her clients are protected. Whether it's home, auto, or life insurance, Jessica makes the process smooth, stress-free, and even enjoyable. If you're looking for an agent who blends professionalism with warmth and integrity, look no further."
We responded:
"Thank you for your wonderful feedback! I'm so happy to hear that you felt well taken care of by our team. We strive to make insurance understandable and stress-free, and it's great to know that our efforts are appreciated. If you ever need assistance or have questions, feel free to reach out anytime. Thanks for choosing us! - Jessica McArdle"
Profile photo of Yvette Renée

Yvette Renée

July 2, 2025

5  out of  5
rating by Yvette Renée
"Steve who recently retired really helped me navigate insurance through a contentious divorce which I will always be grateful for -- but it really was Linda Nguyen who has answered and continues to answer all my questions and explained so many things to me to help me make decisions. She always returns my calls and emails and I am so glad she is staying with Jessica McArdle!"
We responded:
"Thank you for your review, Yvette. Linda's dedication to answering your questions and providing clear explanations is truly valued. We're grateful to have her on our team, and I'm glad she's been able to assist you. If you ever need anything else, feel free to reach out! - Jessica McArdle"
Profile photo of Louise Music

Louise Music

July 1, 2025

5  out of  5
rating by Louise Music
"Steve Bauer and State Farm on College Avenue in Berkeley have served me and my family for all of our home and car insurance needs since 1980. Linda and the office staff are super responsive and keep me posted of all important opportunities. I’m so grateful as Jessica takes over the helm to know we can have peace of mind that our property and legal requirements are protected. Thank you State Farm team!"
We responded:
"Thank you, Louise! I'm happy to hear that Steve, Linda, and the team have been taking such great care of your insurance needs over the years. It's wonderful to know you feel confident as I step in to continue providing the service you trust. If there's anything more we can do for you, just let us know! - Jessica McArdle"
Profile photo of Mark Peeples

Mark Peeples

June 30, 2025

5  out of  5
rating by Mark Peeples
"Always great customer service dealing with Yolanda , Linda and the whole State Farm office, fast response time on insurance situations. Keep up the good work and congratulations on Steve retiring and welcome Jessica to the statefarm family 💪👍✊🙏💵💳💰"
We responded:
"Thank you, Mark! I'm happy to hear that Yolanda, Linda, and the rest of our team have been great to work with. Let us know if there's anything else we can assist you with! - Jessica McArdle"
Profile photo of Kunal Mangal

Kunal Mangal

June 29, 2025

5  out of  5
rating by Kunal Mangal
"I had a great experience working with Bethany. She was friendly and warm, and really took the time to make sure I understood each aspect of the policy before we proceeded. Would definitely recommend."
We responded:
"Thank you for your review, Kunal! I'm happy to hear that Bethany made your experience positive and informative. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you! - Jessica McArdle"
Profile photo of Amar Aflihaoui

Amar Aflihaoui

June 27, 2025

5  out of  5
rating by Amar Aflihaoui
"Very helpful, I really appreciate that ."
We responded:
"Thank you, Amar! I'm happy to know you found our service helpful. Your appreciation means a lot to us. Let us know if there's anything else we can assist you with! - Jessica McArdle"
Profile photo of Robert Fraser

Robert Fraser

June 26, 2025

5  out of  5
rating by Robert Fraser
"I got courteous and extremely helpful help with my account from Linda at State Farm on College Ave in Berkeley!!"
We responded:
"Thank you for your review, Robert! I'm happy to hear that Linda provided you with courteous and helpful assistance with your account. Our team on College Ave in Berkeley is dedicated to offering the best service possible. Let us know if there's anything else we can do for you! - Jessica McArdle"
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8 Vini

June 25, 2025

5  out of  5
rating by 8 Vini
"Their service is excellent as always. Linda and Yolanda helped me massively rushing to send me insurance docs for a motorcycle test, which I received just in time thanks to them! Thank you all very much for your help :)"
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that Linda and Yolanda were able to assist you promptly with your insurance documents. We always aim to provide excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out! - Jessica McArdle"
Profile photo of Kate Kuisel

Kate Kuisel

June 25, 2025

5  out of  5
rating by Kate Kuisel
"Linda was super helpful, friendly, and communicative in setting up my new car insurance. I felt like my needs were prioritized and I understood every part of the process. Can’t recommend enough :)"
We responded:
"Thank you for your review, Kate! I'm so happy to hear that Linda provided such helpful and friendly service while setting up your car insurance. It's great to know you felt prioritized and informed throughout the process. We’re always here to assist with any other needs! - Jessica McArdle"
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kevin Vu

June 24, 2025

5  out of  5
rating by kevin Vu
"I had a great experience working with Linda. She was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. She took the time to explain all my options clearly and answered all my questions with patience and professionalism. I truly appreciate her dedication and would highly recommend her to anyone looking for a reliable and experienced insurance agent."
We responded:
"Thank you for your review, Kevin! I'm happy to hear that Linda provided such helpful and knowledgeable service, making your experience smooth and stress-free. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out! - Jessica McArdle"
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Cristina Campbell

June 23, 2025

5  out of  5
rating by Cristina Campbell
"I have been a client of what was Steve Bauer's office for 40 years and have always been happy with the service. Now that Steve has retired, I'm sure his replacement, Jessica, will be just as satisfactory. Linda and Yolanda are always prompt and helpful in their responses to my requests and questions. and pleasant! :-)"
We responded:
"Thank you, Cristina, for your wonderful feedback! I'm delighted to hear that Linda and Yolanda have been prompt and helpful in addressing your needs. We're committed to maintaining the high level of service you've come to expect over the years. If there's anything more we can do for you, just let us know! - Jessica McArdle"
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Margaret

June 23, 2025

5  out of  5
rating by Margaret
"The team were so helpful when I change from one state to another. I am so glad that I can continue with State Farm with great service and good communication. Thank you’"
We responded:
"Thank you, Margaret! I'm happy to hear that our team was able to assist you during your move and that you're satisfied with the service and communication. We appreciate your loyalty to State Farm and are here for any future needs. Let us know if there's anything else we can do for you! - Jessica McArdle"
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shyan chang

June 17, 2025

5  out of  5
rating by shyan chang
"Thank you Linda for your help! You are knowledgeable and responsive whenever I have a question."
We responded:
"Thank you, Shyan, for sharing your experience! I'm happy to hear that Linda was able to assist you with her knowledge and responsiveness. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you! - Jessica McArdle"