Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cristina Campbell

Cristina Campbell

October 15, 2025

5  out of  5
rating by Cristina Campbell
"I have been a client of what was Steve Bauer's office for 40 years and have always been happy with the service. Now that Steve has retired, I'm sure his replacement, Jessica, will be just as satisfactory. Linda and Yolanda are always prompt and helpful in their responses to my requests and questions. and pleasant! :-) Postscript to my earlier review: we just had to file a claim relating to some auto repair and it was handled very smoothly and promptly. Thank you Linda, and the team!"
We responded:
"Thank you, Cristina, for your wonderful feedback! I'm delighted to hear that Linda and Yolanda have been prompt and helpful in addressing your needs. We're committed to maintaining the high level of service you've come to expect over the years. If there's anything more we can do for you, just let us know! - Jessica McArdle"
Profile photo of Henry Massie

Henry Massie

October 12, 2025

5  out of  5
rating by Henry Massie
"Linda, Yolanda, Chris and Jessica—the staff at State Farm at 2980 College Ave, Berkeley, CA—are helpful, friendly and patient. They have always been highly effective in keeping our family's insurance policies accurate and up to date. Once when we had a loss, State Farm responded quickly and fully. Henry and Bridget Massie"
We responded:
"Thank you for your kind review, Henry! So glad we have been able to assist you and your family with your insurance needs. - Jessica McArdle "
Profile photo of Betsy Cohen

Betsy Cohen

October 2, 2025

5  out of  5
rating by Betsy Cohen
"When Steve Bauer left after decades of good care for me, I worried who would help me. Yolande and Linda have fully stepped up and I am confident every time they answer the phone that I will be well looked after. It means a lot. Thanks so much."
We responded:
"Thank you, Betsy! We truly appreciate your kind words and are so glad to know you feel well taken care of. We are always here to help! - Jessica McArdle "
Profile photo of Dorothy Lubliner

Dorothy Lubliner

September 29, 2025

5  out of  5
rating by Dorothy Lubliner
"I have consistently had wonderful service from everyone in the office. If there are any issues, they work hard to solve them and I feel very safe , which is worth a lot. Dorothy"
We responded:
"Dorothy, thank you for the kind and thoughtful review! We’re so glad to know you feel safe and cared for with our team-that’s always our top priority! We truly appreciate your trust and the opportunity to serve you. We look forward to continuing to serve you. - Jessica McArdle "
Profile photo of Mark Gibson

Mark Gibson

September 19, 2025

5  out of  5
rating by Mark Gibson
"Linda has been great to work with and has satisfied my insurance needs quickly and with quality! Thank you, State Farm!"
We responded:
"Thank you, Mark! So glad you have been satisfied with our services. "
Profile photo of robert herr

robert herr

September 15, 2025

5  out of  5
rating by robert herr
"Excellent assistance from Bethany---quick to understand the problem and to assist me in solving it. Super service!"
We responded:
"Thank you, Robert! I'm happy to hear that Bethany was able to provide you with such excellent assistance. We strive to offer quick and effective solutions for our customers. If there's anything else you need, feel free to reach out! - Jessica McArdle"
Profile photo of Jon Enscoe

Jon Enscoe

September 15, 2025

5  out of  5
rating by Jon Enscoe
"I've been a client of the State Farm office on College Avenue in Berkeley for years. On many occasions I have asked Yolanda Allen-Hill to assist me on a variety of issues with auto or home insurance policies. She has always been great."
We responded:
"Thank you for the kind review Jon! "
Profile photo of Rima Narayan

Rima Narayan

September 12, 2025

5  out of  5
rating by Rima Narayan
"Absolutely the best local customer service, we are so so grateful to Linda for getting us in!"
We responded:
"Thank you, Rima! Glad Linda was able to assist you in finding insurance! "
Profile photo of Judith Barish

Judith Barish

September 6, 2025

5  out of  5
rating by Judith Barish
"Linda is the most responsive and helpful insurance agent I've ever met. She answers emails within minutes and is easy to reach on the phone. She is clear and helpful. She helped me get a great rate by bundling home and auto insurance. We now have 4 cars and our house insured under the same policy and are happy to be State Farm customers."
We responded:
"Thank you, Judith! I'm delighted to hear about your positive experience with Linda. Her dedication to providing prompt and helpful service is truly appreciated. It's wonderful that you're satisfied with the bundled insurance. We're grateful to have you as a State Farm customer. If you need anything else, feel free to reach out! - Jessica McArdle"
Profile photo of Tom Adams

Tom Adams

August 30, 2025

5  out of  5
rating by Tom Adams
"We use Jessica and team for all our insurance needs. Always super easy, competitive, and great outcomes"
We responded:
"Thank you, Tom! I'm happy to know that you find our services easy and competitive. Our team is dedicated to providing great outcomes for all your insurance needs. Let us know if there's anything else we can assist you with! - Jessica McArdle"
Profile photo of Long Nguyen

Long Nguyen

August 28, 2025

5  out of  5
rating by Long Nguyen
"Outstanding curstomer service and easy to work with! I've had my fair share of bad service reps but I felt perfectly comfortable and appreciated the effort and attention to detail. With the affordable rates that was offered when I needed them most, I couldn't have asked for anything better. Highly HIGHLY recommended. Thank you again!"
We responded:
"Thank you, Long, for your fantastic feedback! I'm so happy to hear that you felt comfortable and valued with our service. It's wonderful to know that our rates were just what you needed. Your recommendation means a lot to us. Let us know if there's anything else we can do for you! - Jessica McArdle"
Profile photo of Kazem Alihemmat

Kazem Alihemmat

August 28, 2025

5  out of  5
rating by Kazem Alihemmat
"I had a damaged windshield and moon roof damage that needed to be replaced by dealer and due to dealer not being in their system, was delayed getting approved, made one call to Jessica McArdle and her office got it resolved in 20 minutes by Ms. Bethany Riggan. Definitely the best State Farm office which get the job done. Thank you so much and will definitely will recommend it to all friends in California."
We responded:
"Kazem, thank you for sharing your experience! I'm glad to hear that Bethany was able to assist you so efficiently with your windshield and moon roof issue. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! - Jessica McArdle"
Profile photo of Karen Klaber

Karen Klaber

August 27, 2025

5  out of  5
rating by Karen Klaber
"Great service in general and excellent communication."
We responded:
"Thank you, Karen! I'm happy you appreciated our service and communication. Your feedback means a lot to us. If you need anything else, feel free to reach out! - Jessica McArdle"
Profile photo of Marguerite

Marguerite

August 27, 2025

5  out of  5
rating by Marguerite
"Jessica is a new agent taking over for our former agent who retired. We have yet to meet her but were ecstatic to hear that the same responsive and helpful office staff are still working on our behalf. Linda Nguyen-Cheung is the best - she emails back right away whenever we have a question or need and always handles everything efficiently and completely. We have both our auto & home insurance through this office and plan to continue doing so for years to come."
We responded:
"Thank you, Marguerite, for your wonderful feedback! I'm happy to know that our team, especially Linda, has been providing you with the responsive and efficient service you value. We’re committed to maintaining the high standards you’ve come to expect. If you ever have any questions or need assistance, feel free to reach out! - Jessica McArdle"
Profile photo of Rebecca Angel

Rebecca Angel

August 26, 2025

5  out of  5
rating by Rebecca Angel
"Thank you to Linda and Yolanda for many years of superb customer service. We greatly appreciate all of their prompt and helpful assistance over many years. We wish Steve a wonderful retirement. He really helped us to have the best coverage for all of our insurance needs. Welcome to Jessica! We look forward to working with you to continue our excellent State Farm coverage for both home and auto insurance."
We responded:
"Rebecca, thank you for your kind words! I'm happy to hear about your positive experiences with Linda, Yolanda, and Steve. We’re committed to maintaining the excellent service you've come to expect. I'm excited to work with you and continue providing great coverage for your home and auto insurance. Let us know if there's anything else we can do for you! - Jessica McArdle"
Profile photo of Michael Beller

Michael Beller

August 26, 2025

5  out of  5
rating by Michael Beller
"We've been big fans of Linda and Yolanda for years. They've provided us with timely information and excellent service. It's nice to know that during periods of great change in the insurance industry, those two are available to keep us on the right track."
We responded:
"Thank you, Michael! I'm happy to hear that Linda and Yolanda have been providing you with timely information and excellent service. It's great to know they are making a positive impact during times of change. We're always here to support you with any insurance needs. Let us know if there's anything else we can assist you with! - Jessica McArdle"
Profile photo of Yvonne Vandenberg

Yvonne Vandenberg

August 22, 2025

5  out of  5
rating by Yvonne Vandenberg
"Great customer service, always gets back to us quickly, highly recommended!"
We responded:
"Yvonne, thank you for your wonderful feedback! I'm happy to know that our customer service and prompt responses have made a positive impact. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with! - Jessica McArdle"
Profile photo of Richelle Scales

Richelle Scales

August 21, 2025

5  out of  5
rating by Richelle Scales
"Jessica and Linda are the dream team in the world of insurance. I’m so thankful to do business with State Farm as their customer service is consistently outstanding. They offer great coverage at affordable rates, and have given me peace of mind when I needed assistance with claims. I highly recommend!"
We responded:
"Thank you, Richelle! I'm happy to hear that we have provided you with such outstanding service and peace of mind. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! - Jessica McArdle"
Profile photo of Christine Doughty

Christine Doughty

August 19, 2025

5  out of  5
rating by Christine Doughty
"Linda and Yolanda are the best. Who knew that paying your insurance premium by phone would put you in a good mood for the rest of the day?"
We responded:
"Christine, thank you for your wonderful feedback! I'm so happy to hear that Linda and Yolanda made your day brighter while assisting you with your insurance premium. Our team is dedicated to providing a positive experience, and your kind words mean a lot to us. If there's anything else we can do for you, just let us know! - Jessica McArdle"
Profile photo of Allan Zabel

Allan Zabel

August 15, 2025

5  out of  5
rating by Allan Zabel
"Yolanda Allen has been assisting my wife and me with our eight insurance policies for many years. Yolanda has always been extremely helpful and responsive. In addition, she has always been very good natured. We highly recommend Yolanda, especially during these turbulent times in the insurance industry in California."
We responded:
"Thank you for your feedback, Allan! We're glad Yolanda has been a valuable resource for you and your wife. She is a wonderful part of the team. We appreciate your recommendation and are here for any future assistance. Let us know if you need anything else! - Jessica McArdle"
Profile photo of Cyndi Berck

Cyndi Berck

August 13, 2025

5  out of  5
rating by Cyndi Berck
"Linda was very helpful in navigating a transition to another state."
We responded:
"Thank you, Cyndi! I'm happy to hear that Linda was able to assist you with your transition to another state. Our team is dedicated to making such processes as smooth as possible. If you need any further assistance, feel free to reach out! - Jessica McArdle"
Profile photo of Gabriela Oliveira

Gabriela Oliveira

July 31, 2025

5  out of  5
rating by Gabriela Oliveira
"Linda has been an outstanding insurance agent! She’s always kind, professional, and incredibly responsive. Whether I have questions about my policy, need to make changes, or just want to better understand my coverage, she takes the time to explain everything clearly. I truly appreciate her honesty, patience, and the care she shows in every interaction. It’s rare to find someone so reliable and easy to work with — I highly recommend her to anyone looking for excellent service and peace of mind."
We responded:
"Gabriela, thank you for your wonderful feedback! I'm happy to hear that Linda has been providing you with such excellent service. Her dedication to being kind, professional, and responsive truly reflects our commitment to our customers. If there's anything else we can assist you with, please feel free to reach out. Thanks for choosing us! - Jessica McArdle"
Profile photo of Maria K.

Maria K.

July 25, 2025

5  out of  5
rating by Maria K.
"I've previously left a review for this office and for Yolanda in particular who has helped us out so much over the years. We also just worked with Linda for the first time, and she was also extremely helpful and responsive to our questions and needs. We are very grateful for the excellent staff who have taken care of our various insurance needs for many years!"
We responded:
"Thank you for your review, Maria! I'm so happy to hear that both Yolanda and Linda have been able to assist you with your insurance needs. Our team is dedicated to providing excellent service, and it's wonderful to know we've been able to support you over the years. Let us know if there's anything else we can do for you! - Jessica McArdle"
Profile photo of Stan Weisner

Stan Weisner

July 21, 2025

5  out of  5
rating by Stan Weisner
"Great service. Always promp, informed, and friendly."
We responded:
"Thank you for your review, Stan! I'm happy to know that you enjoyed working with our office. Your satisfaction is important to us. Let us know if there's anything else we can assist you with! - Jessica McArdle"
Profile photo of Paul Sniderman

Paul Sniderman

July 18, 2025

5  out of  5
rating by Paul Sniderman
"Contacted Chris; immediate response; could not have been more helpful or reassuring."
We responded:
"Paul, thank you for your review! I'm happy to hear that Chris was able to assist you. If you need anything else, feel free to reach out! - Jessica McArdle"