State Farm® Insurance Agent Jessica McArdle
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Georgia Stefan
June 12, 2025
5
out of
5
rating by Georgia Stefan
"I have been a State Farm customer for decades. Last year, my account was transferred from another city to Steve Bauer in Berkeley due to a change of location. Steve immediately reached out to me to introduce himself and offer assistance. Now Steve has retired and Jesssica McCardle will be my agent. I have heard only good things about Jessica. Her assistant, Linda Nguyen - Cheung, is very knowledgeable and professional. She quickly responded to my questions about earthquake insurance and provided the forms I needed to get a rebate after my earthquake retrofit."
We responded:
"Thank you, Georgia, for your thoughtful review! I'm glad to hear that Steve and Linda have provided you with excellent service. I'm excited to continue offering you the same level of support and assistance. If you have any questions or need further help, feel free to reach out anytime. Thanks for choosing us! - Jessica McArdle"
Vic Tripathy
June 11, 2025
5
out of
5
rating by Vic Tripathy
"Responsive and informative!"
We responded:
"Thank you for your review, Vic! I'm happy you found our service responsive and informative. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us! - Jessica McArdle"
Alberto Rodriguez
June 9, 2025
5
out of
5
rating by Alberto Rodriguez
"Chris helped us set up a new policy very quickly and answered all my questions. Thanks for the great service Jessica and Chris!"
We responded:
"Thank you, Alberto! I'm happy to hear that Chris was able to assist you efficiently and address all your questions. We appreciate your kind words about our service. If there's anything else we can do for you, just let us know! - Jessica McArdle"
Phillip Midey
June 8, 2025
5
out of
5
rating by Phillip Midey
"Linda was extremely helpful and professional in processing my claim. She had some technical problems, but explained what was happening and kept me informed. She made it very easy for me."
We responded:
"Thank you for your review, Phillip! I'm so happy to hear that Linda was able to assist you effectively. It's great to know she kept you informed despite the technical issues. We appreciate your feedback and are here if you need anything else! - Jessica McArdle"
Mark Daniels
May 30, 2025
5
out of
5
rating by Mark Daniels
"5 star service from the first interaction! A complete pleasure to work with the staff here and took great care of us as a first time California driver! Thank you!!"
We responded:
"Thank you, Mark! I'm glad to know that our team made your experience as a first-time California driver a pleasant one. We truly appreciate your kind words and are here to assist with any future insurance needs. Feel free to reach out anytime! - Jessica McArdle"
Dom Bohbot
May 14, 2025
5
out of
5
rating by Dom Bohbot
"Jessica and her entire team have been wonderful every time I call. They are responsive, courteous, and thorough, and they are happy to explore various insurance scenarios to make sure I have the best coverage at a fair price. Jessica worked with me recently to adjust my homeowner's insurance so it best meets my needs. She was flexible and wonderful to work with. Today I had an interaction with Chris Yoon, who was able to resolve my issue quickly, completely, and in a very friendly and customer service focused manner. I highly recommend Jessica and her team!"
We responded:
"Dom, thanks for sharing your experience! I'm glad to hear that our team's responsiveness and thoroughness have made a positive impact. It's great to know that we were able to adjust your insurance to fit your needs, and that Chris provided excellent service in resolving your issue. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out! - Jessica McArdle"
Jean Yaste
May 13, 2025
5
out of
5
rating by Jean Yaste
"Chris Yoon has worked here for a few years now (at least w me) and has always been super helpful and responsive. I really appreciate being able to confer with a kind and caring human being as this world descends more into technocracy. Thank you for your generosity of spirit Chris!"
We responded:
"Thank you, Jean, for sharing your experience! I'm glad to hear that Chris has been helpful and responsive during your interactions. It's wonderful to know that his kindness and caring nature have made a positive impact. If you ever need further assistance, please feel free to reach out to our office. - Jessica McArdle"
Rebecca Rohrkaste
May 2, 2025
5
out of
5
rating by Rebecca Rohrkaste
"Bethany Riggan was very pleasant to talk with today, 5/2/25, concerning the increased cost of car insurance. We appreciate knowing we received a discount because of our lower mileage. I’d be happy to continue working with Bethany for our insurance."
We responded:
"Thank you, Rebecca, for sharing your experience! I'm glad to hear that Bethany was able to assist you with your insurance inquiries and provide clarity on the discount for lower mileage. It's wonderful to know you feel comfortable continuing to work with her for your insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime! - Jessica McArdle"
Davld Bluhm
April 25, 2025
5
out of
5
rating by Davld Bluhm
"Everyone at this office seems to know what is going on, no matter who I call or who calls me back, a refreshing experience in this day and age dealing with insurance. Especially Bethany today helped me understand something received from the mother ship. Our prior agent retired, and we are very pleased with Jessica and her team."
We responded:
"Thank you, David, for sharing your experience! I'm glad to hear that our team's efforts are making a difference for you. Bethany will be delighted to know she was able to assist you effectively. We're grateful for your trust in us after your prior agent's retirement. If you have any further questions or need assistance, please feel free to reach out. - Jessica McArdle"
Stephen Leaf
April 23, 2025
5
out of
5
rating by Stephen Leaf
"Chris went out of his way to update our auto premiums to reflect our lower than expected mileage. We received an unexpected premium refund."
We responded:
"Thank you, Stephen, for sharing your experience! I'm glad Chris was able to assist in updating your auto premiums and that you received a premium refund. It's wonderful to know our team could help you in this way. If you have any more questions or need further assistance, please feel free to reach out to our office. - Jessica McArdle"
Mayank Rathee
April 23, 2025
5
out of
5
rating by Mayank Rathee
"This office has been my agent of choice for more than 2 years now. I have never had any issues at all. In fact, the staff is always super helpful, very prompt in replying to queries, and very transparent about bills. Bethany Riggan: I was to especially thank her for her service. She is lovely to talk to and helped me save money on my plan. I am usually quite busy with my schedule and can't pick up calls, but she tried calling multiple times over several days to reach out to me when someone tried to change my policy pretending to be me. I appreciate it a lot."
We responded:
"Thank you, Mayank, for your wonderful feedback! I'm delighted to know that our office has been your choice for over two years without any issues. It's great to hear that our team has been helpful, prompt, and transparent with you. Bethany will be thrilled to know that her efforts made a difference, especially in helping you save money and protecting your policy. We truly appreciate your trust in us. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help! - Jessica McArdle"
Wayne M Getz
April 16, 2025
5
out of
5
rating by Wayne M Getz
"Excellent information and service. However, check to ensure rates are competitive."
We responded:
"Wayne, I'm happy you found our information and service excellent! Your feedback about ensuring competitive rates is appreciated, and we'll certainly keep that in mind. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help! - Jessica McArdle"
Rita Shuster
April 12, 2025
5
out of
5
rating by Rita Shuster
"This office is always kind enough to email me a summary of my annual premiums upon request. I really appreciate that."
We responded:
"Thank you, Rita, for your kind words! I'm glad to know that our office's efforts to provide you with a summary of your annual premiums are appreciated. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help! - Jessica McArdle"
k m
March 27, 2025
5
out of
5
rating by k m
"Excellent service. Very prompt response. Thank you"
We responded:
"Thank you, DK, for your kind words! I'm glad to know you appreciated the prompt service. If you have any more questions or need further assistance, feel free to reach out anytime. - Jessica McArdle"
E Brown
March 19, 2025
5
out of
5
rating by E Brown
"Great Customer Service from Bethany. This young lady went above and beyond for me. I call once a month or maybe more. The other reps are super nice. But Ms Bethany was willing to take a few extra steps so I would only have to only call once a year and not worry about forgetting to make a payment on time. She is wounderful and knows her stuff. Please take care of her she is a State Farm Star!"
We responded:
"Thank you! We're pleased to hear you had a great experience with our team! Providing superior service is our priority, and we're happy to see your positive feedback! If you ever need assistance in the future, feel free to reach out! - Jessica McArdle - State Farm Insurance Agent, Berkeley, CA"
anne pugh
March 14, 2025
5
out of
5
rating by anne pugh
"Chris is wonderful and responsive to all my needs"
We responded:
"Thank you, Anne, for your wonderful feedback! I'm happy to know that Chris has been responsive to all your needs. Our team is here to assist you anytime, so feel free to reach out for any future questions or needs! - Jessica McArdle"
Linda Banta
March 14, 2025
5
out of
5
rating by Linda Banta
"I have been a State Farm customer for close to 50 years and cannot say enough about their customer service. Their representatives, particularly Bethany Rigan and Chris, have gone out of their way to assist me in the most professional and sincere way. For anyone looking for an excellent insurance agency, I can highly recommend Jessica McCardle and her team."
We responded:
"Thank you, Linda, for your wonderful feedback! I'm so happy to hear that Bethany and Chris have been able to assist you with such professionalism and sincerity. Your recommendation means a lot to us, and we're grateful to have you as part of our State Farm family for nearly 50 years. If you ever need anything else, please don't hesitate to reach out. We're here to help! - Jessica McArdle"
Cookie Segelstein
March 5, 2025
5
out of
5
rating by Cookie Segelstein
"Jessica's office responds very quickly to emails and calls. We just love working with her and her staff!"
We responded:
"Thank you so much, Cookie! I'm glad to know that our quick responses and dedicated service have made your experience enjoyable. We truly appreciate your support and love working with you too. If you ever need anything, don't hesitate to reach out! - Jessica McArdle"
Sara Armstrong
February 26, 2025
5
out of
5
rating by Sara Armstrong
"Bethany in Jessica McCardle’s office today was so helpful and reassuring. My husband and I have been customers through many years and really appreciate the professionalism and quick response!"
We responded:
"Thank you, Sara, for your wonderful feedback! I'm delighted to hear that Bethany was able to provide such helpful and reassuring service. It's fantastic to know that you and your husband have been with us for many years and appreciate our professionalism and quick response. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! - Jessica McArdle "
Eric Hirshfield
February 15, 2025
5
out of
5
rating by Eric Hirshfield
"Jessica and her team do a fantastic job of keeping you informed and to help you at any time of the day. Have to give a special shoutout to Chris Yoon for helping us get a discount for our earthquake insurance recently as well. Thank you Chris!"
We responded:
"Thank you, Eric, for your wonderful feedback! I'm glad to hear that you feel well-informed and supported by our team. Chris will be delighted to know his efforts in securing a discount for your insurance made a difference. If you have any more questions or need assistance in the future, don't hesitate to reach out. - Jessica McArdle"
Karen Stewart
February 14, 2025
5
out of
5
rating by Karen Stewart
"As always, my experience with Jessica McArdle’s office was pleasant and efficient. Today I spoke with Bethany from that office and wish to express my appreciation for her help and pleasant demeanor."
We responded:
"Karen, we're glad to hear that Bethany provided you with efficient and pleasant service! Your kind words mean a lot to us, and we're happy you had a positive experience! If you ever need help in the future, feel free to reach out anytime! - Jessica McArdle - State Farm Insurance Agent, Berkeley, CA"
Cecilia Moorcroft
February 11, 2025
5
out of
5
rating by Cecilia Moorcroft
"I recently was in a bit of a panic because I found out that my Canadian car insurance was no longer valid during an extended stay in California. I called Jessica and team and made an appointment to come in that afternoon. Chris Yoon was personable and efficient. Within 15 minutes I had a new auto insurance policy at a great rate despite having Ontario plates. I so appreciate the personal service. I've only ever dealt with big Canadian insurance companies online or on the phone and it was so refreshing to be able to talk to real people. It also seems like a fun office. They had a Christmas tree, treats and good music playing. :)"
We responded:
"Thank you, Cecilia, for sharing your experience! I'm glad we could assist you during your extended stay in California. It's wonderful to know that Chris was able to help you quickly and efficiently. We strive to provide personal service, and it's great to hear that you enjoyed the atmosphere in our office. If you have any more questions or need further assistance, feel free to reach out anytime. - Jessica McArdle"
Nicole Lowy
February 11, 2025
5
out of
5
rating by Nicole Lowy
"I talked with Bethany about insurance and changes in my life. She took her time to listen and provided me with all of the options that were available. Great customer service and I would highly recommend this office to work with."
We responded:
"Thank you, Nicole, for sharing your experience! I'm happy to hear that Bethany was able to assist you with your insurance needs and provide you with all the options. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. - Jessica McArdle"
Bonus Beagle
February 10, 2025
5
out of
5
rating by Bonus Beagle
"Chris Yoon at State Farm is the best! I appreciate that when I call, Chris actually answers the phone (or returns my call promptly) and he never acts like it’s bothersome to do so. Meanwhile, other companies put you through an automated loop of “press 1 for this, press 2 for that…” Then, when you finally do get through to a person, they encourage you to just use their app next time. If their app had the answers I need, I wouldn’t be calling. On the other hand, Chris is always helpful and knowledgeable, and his follow through is superb. He even recognized that I was eligible for a better rate based on how little I’m actually driving. Who does that? Other insurance companies are trying to figure out how they can raise their premiums rather than save you money. Thank you, Chris. I appreciate having an agent that’s on my side. Keep up the great work!"
We responded:
"Thank you so much for your feedback! I'm delighted to hear about your positive experience with Chris. It's wonderful to know that his prompt responses and dedication to finding the best rates for you have made a difference. We truly value having team members like Chris who prioritize our customers' needs. If you have any more questions or need assistance in the future, feel free to reach out anytime! - Jessica McArdle"
Barri Altimari
February 7, 2025
5
out of
5
rating by Barri Altimari
"I called the office after I received a 57% raise hike on my policy without being notified. I spoke to Bethany, who was extremely helpful and helping To troubleshoot the reasons for the rate increase. There Were changes in the information regarding the policythat I did not convey. Bethany stepped through the different causes that may have affected The change in rates. Together, we concluded that the rate should not have been as high as I was presented on my bill. The five stars go to Bethany for her help but not five stars for the Issues encountered as to some of the causes of the rate increase that Bethany is helping to rectify."
We responded:
"Thank you, Barri, for sharing your experience. I'm glad Bethany was able to assist you in understanding the reasons behind the rate increase and work towards resolving the issue. We appreciate your patience and understanding as we address these concerns. If you have any more questions or need further assistance, please don't hesitate to reach out to our office. - Jessica McArdle"